HELLO & WELCOME!

I’m Zara, your go-to customer experience expert from Ontario, Canada. When I’m not sipping maple syrup (kidding!), I’m all about making tech work like magic for customers.

But, life isn’t all about tech wizardry. I’ve got a hoop dream too! I’m a Raptors fan, and you can catch me jumping and cheering during their games. And speaking of jumping, I also love to run (weather permitting) to stay happy and fit.

What’s my secret weapon? Well, it’s not so secret anymore! I’m armed with skills in agile coaching and facilitating design sprint workshops. Sharing knowledge is my superpower, and I can’t wait to let you in on all the awesome insights in the Insights section.

Please, stick around, have some fun, and drop me a line to chat about the world of customer success and customer experience!

Thanks for dropping by!